Insurance 2011

Customers' Satisfaction Study with Insurance companies in Baltic countries 2011

 Press_release_Insurance_2011_EPSI_Baltic_Eng.pdf
 Press_release_Insurance_2011_EPSI_Baltic_EE.pdf
 Press_release_Insurance_2011_EPSI_Baltic_LT.pdf
 Press_release_Insurance_2011_EPSI_Baltic_LV.pdf
 Press_release_Insurance_2011_EPSI_Baltic_RU.pdf  

Mobile and Internet users' Satisfaction Study in Baltics 2011

 Press_release_ICT 2011  EPSI_Baltic_ENG.pdf
 Press_release_ICT 2011  EPSI_Baltic_RU.pdf
 Press_release_ICT 2011_EPSI_Baltic_EE.pdf
 Press_release_ICT 2011_EPSI_Baltic_LT.pdf
 Press_release_ICT 2011_EPSI_Baltic_LV.pdf
 Press_release Pan-European_ICT_2011 ENG.pdf

Baltic Consumer Sentiment Study 2011

1,000 respondents in each of Estonia, Latvia and Lithuania give an estimations of their own future financial situation and the future economical development in their country. 

EPSI_Consumer Sentiment Study 2011_Eng
EPSI_Consumer Sentiment Study 2011_LV
EPSI_Consumer Sentiment Study 2011_RU
EPSI_Consumer Sentiment Study 2011  EE
EPSI_Consumer Sentiment Study 2011  LT
EPSI  Consumer Sentiment Comparisson with other countries 2011

Baltic Customer Satisfaction Study Banking Sector 2011

EPSI_Baltic_Banking_press_2011_Eng.pdf

EPSI_Baltic_Banking_press_2011 LV (kopsavilkums).pdf
EPSI_Baltic_Banking_press_2011 RU (резюме).pdf
 EPSI Baltic Banking press 2011 EE.pdf
 EPSI Baltic Banking press 2011 LT.pdf

The International comparisson: Customer Satisfaction studies 2010

 Press_EPSI-10_economy-wide_Baltic.pdf

Satisfaction with supermarkets in Baltic countries, study 2010

Baltic_Supermarkets_press_ENG_2010.pdf
Baltic_Supermarkets_press_2010_EE.pdf
EPSI_Baltic_Banking_press_2010_LV.pdf
Baltic_Supermarkets_press_2010_LT.pdf

Satisfaction with Public Sector in Baltic countries, study 2010

Baltic_Social_Scanning_press 2010 Eng.pdf

Baltic_Social_Scanning_press 2010 LT.pdf

Baltic_Social_Scanning_press 2010_EE.pdf

Baltic_Social_Scanning_press 2010_LV.pdf

Baltic Customer Satisfaction Insurance sector study 2010

EPSI_Baltic_Insurance_2010_press Eng.pdf
EPSI_Baltic_Insurance_2010_press_EE.pdf
EPSI_Baltic_Insurance_2010_press_LT.pdf
EPSI_Baltic_Insurance_2010_press_LV.pdf

Baltic Consumer Sentiment Study 2010

Press_release_Consumer_Sent_2010_Baltics.pdf

The Pan European Customer Satisfaction ICT sector study 2010

Press_Pan-European_ICT_10-def.pdf

Baltic Customer Satisfaction Study Banking Sector 2010

 EPSI_Baltic_Banking_press_2010_Eng.pdf

 EPSI_Baltic_Banking_press_2010_LV.pdf
 EPSI_Baltic_Banking_press_2010_RU.pdf
 EPSI_Baltic_Banking_press_2010_LT.pdf
 EPSI_Baltic_Banking_press_2010_EE.pdf

The Pan European Customer Satisfaction Report 1999 - 2009 is now available.

 Pan_European_EPSI_Rating_Report.pdf  - 2.90 Mb